Policies – Carlo Di Monda
Privacy Policy
Carlo Di Monda respects your privacy and is committed to protecting any personal information you provide. We only collect information necessary to process orders, respond to enquiries, or improve our services. This may include your name, contact details, and order-related information.
We do not sell or share your personal data with third parties, except where required to fulfil your order (e.g. delivery platforms) or comply with legal obligations.
Cookies
Our website may use cookies to improve user experience, analyse traffic, and ensure the site functions correctly. By using our website, you agree to the use of cookies. You can disable cookies at any time via your browser settings.
Orders & Payments
All orders placed through third-party platforms (such as Just Eat) are subject to their respective terms and conditions. Prices, availability, and promotions may change without notice. Payment processing is handled securely by the platform used at checkout.
Allergens & Dietary Information
We take allergens seriously, but our kitchen handles ingredients containing allergens. While we do our best to accommodate dietary requirements, we cannot guarantee an allergen-free environment. Customers are advised to inform staff or check platform notes before ordering.
Refunds & Complaints
If there is an issue with your order, please contact the platform used to place your order or speak to our staff directly where applicable. Refunds or replacements are handled in line with platform policies and UK consumer law.
Intellectual Property
All content on this website, including logos, images, text, and branding, is the property of Carlo Di Monda unless stated otherwise. Unauthorised use or reproduction is prohibited.
Changes to This Policy
We may update these policies from time to time. Any changes will be posted on this page and take effect immediately.
Contact
For any questions regarding our policies, please contact us directly at the restaurant.